Terms of Use
Effective Date: 15-Oct-2025
Welcome to Nirvaana SPA. By accessing or using our website, booking services, or visiting our spa, you agree to comply with and be bound by the following Terms of Use. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website or services, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not use our website or services.
2. Services
Nirvaana SPA provides wellness, relaxation, and beauty treatments. All services are provided by qualified professionals, but results may vary depending on individual conditions. Services are intended for personal use only and are not a substitute for medical advice.
3. Appointments and Cancellations
- Please arrive at least 10 minutes before your scheduled appointment.
- Cancellations or reschedules must be made at least 24 hours before the appointment to avoid fees.
- Late arrivals may result in shortened treatment time or rescheduling.
4. Payments and Pricing
All prices are listed in Rupees and are subject to change without notice. Payment is due at the time of service. We accept Cash/Cards/UPI. Gift cards and promotions are non-refundable and non-transferable unless otherwise stated.
5. Health and Safety
Please inform our staff of any medical conditions, allergies, or injuries before your treatment. We reserve the right to refuse service to anyone when it may pose a health risk to the client or our staff.
6. Personal Belongings
We recommend leaving valuables at home. Nirvaana SPA is not responsible for loss, theft, or damage to personal items while on our premises.
7. Website Use
You agree to use our website for lawful purposes only. You may not attempt to gain unauthorized access to any part of the website or interfere with its operation.
8. Intellectual Property
All website content, including text, images, logos, and graphics, is the property of Nirvaana SPA and protected by applicable copyright laws. You may not reproduce, distribute, or use our materials without prior written consent.
9. Limitation of Liability
Nirvaana SPA and its staff are not liable for any damages, injuries, or losses arising from the use of our website or services, except where prohibited by law.
10. Changes to These Terms
We may update or modify these Terms of Use at any time. Updates will be posted on this page with a new effective date. Continued use of our services after such updates constitutes your acceptance of the revised terms.
11. Contact Us
If you have questions or concerns about these Terms, please contact us:
- Nirvaana SPA
- Address: W-15, Civil Township, Rourkela, Odisha 769012
- Email: nirvaanaspa123@gmail.com
- Phone: +91 8457970953